PATIENT ADVISORY: COVID-19 HEALTH AND SAFETY INFORMATION

COVID-19 HEALTH AND SAFETY INFORMATION

 

Our response to the present COVID-19 pandemic necessitates that we implement a variety of new office policies to mitigate the spread of SARS-CoV-2 the virus that causes COVID-19. These policies are adopted with guidance from local healthcare

authorities, the Centers for Disease Control and Prevention, and the American Academy of Ophthalmology.

 

Prior to coming into the office for an appointment you will be screened by our office staff by telephone to inquire whether or not you might have symptoms of COVID-19.

These screening questions include, but are not limited to, questions concerning whether or not you might have a fever, cough, sore throat, shortness of breath, nausea, diarrhea, muscle aches, loss of taste or smell, the new onset of lethargy, confusion, or disorientation. We will take your temperature with a non-contact thermometer, when you enter the office. If appropriate, we will refer you to a general physician, or public health clinic should it appear that you might benefit from this.

 

Many patients with COVID-19 have some of these symptoms, but some carriers of the virus, may also be asymptomatic. We will therefore maintain health practices with the view in mind that anyone may be a potential carrier. Practicing social distancing, applying protective barriers, sanitary measures, and office reorganization that limits the number of patients that may be in the office at any one time.

 

As you may be aware, The King County Department of Public Health issued an order May 18th, 2020 for everyone to wear a mask when in the public domain:

https://kingcounty.gov/depts/health/covid-19/care/masks.aspx

 

Instructions for how to make your own mask are found here:

https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover.html

 

Protective masks that cover the nose and mouth have been demonstrated to diminish the spread of COVID-19. Out of our respect and concern for you and for your family, our office staff will wear protective masks. We insist that anyone coming into the office for an examination wear a mask. Unfortunately, as personal protective equipment is difficult to source, we strongly suggest that you obtain a mask for yourself, and discourage our clientele from relying upon us for one. Masks with valves in them enables a wearer to exhale more easily through them. This potentially facilitates aerosolized virus, to go forward as exhaust into the air. If you wear this type of mask, you will be required to wear a second mask over the top of this one while in the office. If you are unable to fabricate or obtain a mask for yourself for your scheduled appointment we will sell one to you for $2.00, an option available only until limited supply runs out. Otherwise we are happy to offer an evaluation by telephone or teleconference, or will be happy to reschedule your appointment. For our clientele who wish in general, at the present time, to have an evaluation by teleconference we are happy to provide this service, and will bill your insurance as a normal office visit, if appropriate.

 

When you arrive for your office visit we ask that you telephone our office when you have arrived in our parking lot. We would have you, wait briefly in your car until we have certified that appropriate social distancing can be maintained and that it is a convenient time for you to come inside our offices for your examination. We insist during this pandemic that only the patient come inside the office by themselves for examination, and that accompanying family members wait in the car. An exception is made only for necessary caregivers, translators, or parents of our very young patients.

 

 

 

© 2018 Eastside Eye Consultants

9 Lake Bellevue Drive, Suite 105 Bellevue, WA 98005

Tel: 425-562-6135